Privacy notice

Hegde Vet

The organisation that operates this installation of Hegde Vet is the Data Fiduciary. Hegde Solutions provides the software and processes personal data only on that organisation’s instructions. A request submitted here reaches this installation. It does not change records in another customer’s system, and it does not by itself erase an enquiry you sent on hegdesolutions.com.

On a Hegde-hosted demo, Hegde Solutions operates that demo and is the fiduciary for data you type into it.

Notice version 2026-10-24. Last updated 24 October 2026.

Personal data

Owner name, phone, and email
Pet identity and the clinical record of care
Bills for veterinary services

Purposes

Process my details for pet registration and veterinary care.

Each purpose is separate. A form asks you to tick the purpose that applies. Optional purposes are not required to submit the request they sit beside.

Sharing

Personal data is not sold.

A laboratory used for tests the clinic orders
WhatsApp, SMS, or email, only for the alert channels the owner turned on

Retention and erasure

Clinical records are kept for the care period this organisation sets and for as long as the law requires. Contact details can be anonymised when care and the law no longer need them. Sending a request does not delete a medical record the same day.

Your rights

Access a summary of the personal data this installation holds about you.
Ask for a correction if it is inaccurate or incomplete.
Ask for erasure when the purpose is finished, you withdraw consent, or the law no longer allows the organisation to keep it.
Withdraw consent for an optional purpose. Withdrawal does not undo processing that already happened, and it does not cancel a record the law requires the organisation to keep.
Nominate another person who may exercise these rights if you die or become unable to do so.
Raise a grievance with the contact below. You may also approach the Data Protection Board of India after using that contact.

Exercise these rights. The organisation will ask you to confirm you are the person the data is about, or their nominee, before it releases or deletes anything.

Security and breaches

Access to the product is limited to signed-in staff. If a personal-data breach is likely to affect you, the Data Fiduciary must inform you and the Data Protection Board in the way the Act and its Rules require. Staff record that incident in this installation’s breach register. The software does not file the notice with the Board by itself.

Grievance contact

The organisation running this installation
Email: info@hegdesolutions.com

Publishing this notice does not certify The organisation running this installation under the Digital Personal Data Protection Act, 2023.